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Privacy Policy

Written in plain English, because you deserve to understand it.

Last updated: December 23, 2025

Most privacy policies are written by lawyers for lawyers. Ours is written for you. We believe in transparency, and that starts with explaining how we handle your data in words you can actually understand.

The Short Version

  • We collect only what we need to run a dating app
  • We never sell your personal data to third parties
  • We may use aggregate data for advertising, but never your individual information
  • You can delete your account and data at any time
  • We use encryption to protect your information

What We Collect

Information you provide

When you create an account, we collect:

  • Account basics: Email address, password (encrypted), and date of birth
  • Profile information: Photos, bio, and answers to profile prompts
  • Preferences: Who you're looking to meet, distance preferences, and other filters you set
  • Communications: Messages you send to other users

Information collected automatically

When you use Candor, we automatically collect:

  • Location: General location to show you nearby matches (you control the precision)
  • Device information: Device type, operating system, and app version for troubleshooting
  • Usage data: How you interact with the app to improve our service

How We Use Your Information

We use your information to:

  • Show you matches: Connect you with people based on your preferences
  • Enable communication: Let you message your matches
  • Improve the service: Understand how people use Candor so we can make it better
  • Keep you safe: Detect and prevent fraud, abuse, and violations of our terms
  • Provide support: Help you when you have questions or issues

We do not use your data to:

  • Sell your personal information to data brokers or third parties
  • Share your individual information with advertisers
  • Manipulate your experience to increase engagement

We may use aggregate, anonymized data to show you relevant advertising or to share insights with advertising partners. This data cannot be used to identify you individually.

Who We Share With

We share your information only in these circumstances:

  • Other users: Your profile is visible to potential matches (that's the point)
  • Service providers: Companies that help us run Candor (hosting, payment processing). They're contractually bound to protect your data.
  • Advertising partners: We may share aggregate, anonymized data with advertising partners. This data cannot identify you individually.
  • Legal requirements: When required by law or to protect safety

We never sell your personal information. Period.

Your Rights and Choices

You have control over your data:

  • Access: Request a copy of all data we have about you
  • Correction: Update or correct your information anytime
  • Deletion: Delete your account and all associated data
  • Portability: Export your data in a standard format
  • Opt-out: Control notifications and marketing communications

To exercise any of these rights, contact us at hello@candor.singles or use the in-app settings.

Data Security

We take security seriously:

  • All data is encrypted in transit (TLS) and at rest
  • Passwords are hashed, never stored in plain text
  • We conduct regular security audits
  • Access to user data is strictly limited and logged

No system is 100% secure, but we work hard to protect your information and will notify you promptly if a breach occurs.

Data Retention

We keep your data only as long as needed:

  • Active accounts: Data retained while your account is active
  • Deleted accounts: Most data deleted within 30 days. Some data may be retained longer for legal or safety reasons.
  • Messages: Deleted when both users delete them or their accounts

Cookies and Tracking

On our website, we use:

  • Essential cookies: Required for the site to function (login, preferences)
  • Analytics: Google Analytics to understand how people find and use our site

We don't use tracking cookies to follow you around the internet or build advertising profiles.

Children's Privacy

Candor is for adults only. You must be at least 18 years old to use our service. We don't knowingly collect information from anyone under 18. If we learn we have, we'll delete it immediately.

United States Only

Candor is a service for users in the United States. If we expand to other regions in the future, we will update our policies and practices accordingly.

Changes to This Policy

If we make significant changes to this policy, we'll notify you through the app or by email before they take effect. We won't make changes that reduce your rights without giving you a chance to review them first.

Contact Us

Questions about your privacy? We're here to help.

Email: hello@candor.singles

We aim to respond to all privacy inquiries within 48 hours.

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